Category: RANDOM THOUGHTS

Personal thoughts and views on non-industry themes, or on topics which are likely to impact the scholarly communications industry. These posts do not represent the views or official positions of any clients or other third parties.

The ABC of Sales: Psychology before Process

Before we get started, no – it’s not Always Be Closing. This isn’t Glengarry Glen Ross, and if your sales director or CEO thinks it is and seems…

How to Build a Useful Idiot

Beware of the charismatic w*****s! At the start of my career in publishing, as a campus sales rep touring universities in the north of England in the mid-1990s,…

Say Hello to TOM

Lately, there have been lots of well-researched, insightful and technologically rigorous pieces on AI in the scholarly publishing industry. This isn’t one of them. The starting point for…

Do Your Research

Those of you in the UK, or who like me can watch British TV despite being fortunate enough not to actually live there at the moment*, may be…